Knowledge base - Posts tagged with: sales droids
State of Internet Backbone Companies
There's really only one word that can be used to describe the current sorry state of IP backbone providers. That word is "pathetic."
I will spare you the details of how the following started — those reasons are totally irrelevant. Suffice to say that within a week I got two "maintenance" notifications on one of the transit circuits. Both were to be service-affecting: first one to be used to upgrade the software on the router; the second one to do something with the fiber the circuit rides on. Both were supposed to be about 30 minutes long.
A tale of backup transit...
A Senior Sales Manager of an unnamed company that claims to be a "regional leader in business connectivity" familiar with our requirements for backup transit ( gige via in building cross-connect, BGP, low CIR, etc.) tells a Senior Sales Droid to call us with a quote. The conversation went like this:
Zubrcom: I need tansit over gige PNI at 401 N. Broad. Can you do that?
Senior Sales Droid: You need PRI?
Zubrcom: No, I need transit over gige PNI.
Senior Sales Droid: Private Network Interface.
Zubrcom: Yes.
Senior Sales Droid: What do you need that for?
Zubrcom: Transit.
Senior Sales Droid: Between where and where?
