Why Choose Managed Service?

Differences between Managed and Non-Managed product lines

Both the Zubr Managed Dedicated Server and Zubr Non-Managed Dedicated Server give Customers the power to fully control the resources. From creating the user accounts, to allocating storage space, to installing software, it is the Customers. ultimate choice to decide how the server is used, who has access to it or what is the software that it runs. The difference between the Managed Dedicated Server and the Non-Managed Dedicated Server is where the responsibility of the service provider stops and Customer's begins.

Non-Managed VPS and Non-Managed Dedicated Servers

Our non-managed services consist of Non-Managed VPS, Non-Managed Dedicated Server and Non-Managed Colocation product lines. With Non-Managed VPS and Non-Managed Dedicated Server after initial installation of the operating system, Zubr Communications responsibility resides in making sure that the critical server components (CPU, memory, disk subsystem, network subsystem and power supplies ) or the components of the host server carrying the non-managed VPS are functioning propertly. At the time the Non-Managed service is turned over to the Customer, Zubr Communications will verify that the non-managed services is accessible via network using SSH (Linux/FreeBSD) or Remote Desktop (Windows). It is the Customer who is responsible for the day-to-day maintenance, upgrades, installation and configuration of the software as well as the upkeep of the operating system.

Managed VPS and Managed Dedicated Servers

Zubr Managed Dedicated Server product line lets the Customer to cost-effectively outsource the system and software maintenance, upgrade and troubleshooting functions to Zubrcom, while still maintaining the ultimate control over the server(s). By choosing the appropriate management plan (Basic, Silver, Gold) the Managed Dedicated Server customers can address the specific management requirements with ease.

	Unmanaged Service	Managed Service	Notes
Priority Emergency Services	No	Yes	Managed services subscribers may qualify for additional discounts for emergency services.
Priority Scheduled Services	No	Yes	Managed services subscribers may qualify for additional discounts on scheduled services.
Supported operating systems	Any	Linux, FreeBSD, Windows 2003, Windows 2008	Zubrcom deploys new managed dedicated servers based on Fedora 15. We continue to support existing Fedora 6 and Fedora 14 installations as we migrate the customers to Fedora 15. Non-managed Zubrcom servers can be configured to use the operating system of Customer's choosing.
Security updates	No	Yes	Zubrcom's Engineering group performs security updates as a part of managed services.
System reachability	Yes	Yes	Linux/FreeBSD system reachability is defined as rechability via SSH. Windows Server reachability is defined by access to the remote desktop port
Frontend Services	-	Yes	Web server, mail server, ftp server, etc.
Backend Services	-	Yes	MySQL, PostgreSQL and other databases, LDAP, Content Management Systems, etc.
Other software installed on the server	-	Yes
Firewall Management	-	Yes
Intrusion Detection and Audit	-	Yes
Backup Services	-	Yes	Snapshot or incremental backups to Zubrcom's storage arrays
Off-site backup	-	Yes	Removable Media (CD, DVD, Tape.)

What service is right for you?

At the end of the day, the answer to the question "Do I need managed dedicated service?" is amazingly simple. If you believe you have the expertise to manage the server in the event of unexpected software problem, if you are comfortable performing system administration and upgrade functions then choose the Non-Managed Services.

On the other hand, if you want to concentrate on other aspects of your business, while still maintaining your server(s) as if you had your own IT department dedicated to keeping them running smoothly, choose the Managed Service. No surprises, just a professional team working tirelessly to make sure your business' internet presence is always live.

Still not sure?