Managed vs. Non-managed Dedicated Servers

What is the difference?

Both the Zubr Managed Dedicated Server and Zubr Non-Managed Dedicated Server give Customers the power to fully control the resources. From creating the user accounts, to allocating storage space, to installing software, it is the Customers. ultimate choice to decide how the server is used, who has access to it or what is the software that it runs. The difference between the Managed Dedicated Server and the Non-Managed Dedicated Server is where the responsibility of the service provider stops and Customer's begins.

Zubr Non-Managed Dedicated Servers

As a part of Zubr Non-Managed Dedicated Server product line, upon initial OS installation, Zubr Communications is responsible to keep the server accessible over the network (i.e. repond to ping) and responding to the SSH, VNC ( Windows-based systems) or Terminal Services (Windows-baseds systems) connection requests, provided the Customer did not disable such access. The Customer is responsible for day-to-day system and software maintenance, upgrades, installation, configuration and upkeep.

Zubr Managed Dedicated Servers

Zubr Managed Dedicated Server product line lets the Customer to cost-effectively outsource the system and software maintenance, upgrade and troubleshooting functions to Zubrcom, while still maintaining the ultimate control over the server(s). By choosing the appropriate management plan (Basic, Silver, Gold) the Managed Dedicated Server customers can address the specific management requirements with ease.

Managed vs. Non-managed Services

	Unmanaged Service	Managed Service	Notes
Priority Emergency Services	-	Yes	Managed services subscribers may qualify for additional discounts for emergency services.
Priority Scheduled Services	-	Yes	Managed services subscribers qualify for additional discounts on scheduled services.
Supported OS	Linux, FreeBSD, OpenBSD, Solaris, NetBSD, Windows 2000, Windows 2003	Linux, FreeBSD, Windows 2000, Windows 2003	Zubrcom Linux servers are based on modified RedHat Linux 9. Zubrcom FreeBSD servers are based on FreeBSD 5.4. Non-managed Zubrcom servers can be configured to use the operating system of Customer's choosing.
Kernel Security updates	Yes	Yes
System reachability	Yes	Yes	Linux/BSD/Solaris systems system reachability is defined as system displaying SSH prompt. For Windows 2000 or Windows 2003 system, the system reachability is defined by VNC or Terminal Services connection
Frontend Services	-	Yes	Web server, mail server, ftp server, etc.
Backend Services	-	Yes	Databases, LDAP, CMS, etc.
Other software installed on the server	-	Yes
Firewall Management	-	Yes
Intrusion Detection and Audit	-	Yes
Backup Services	-	Yes	Backup to the Zubrcom storage arrays.
Off-site backup	-	Yes	Removable Media (CD, DVD, Tape.)
Solution Architecture and Engineering	-	Yes

What Service Is Right For you?

At the end of the day, the answer to the question "Do I need managed dedicated service?" is amazingly simple. If you believe you have the expertise to manage the server in the event of unexpected software problem, if you are comfortable performing system administration and upgrade functions then choose the Non-managed Dedicated Server products.

On the other hand, if you want to concentrate on other aspects of your business, while still maintaining your server(s) as if you had your own IT department dedicated to keeping them running smoothly, choose the Managed Dedicated Service. No surprises, just a professional team working tirelessly to make sure your business. internet presence is always live.

Still Not Sure?

If you are still not sure what service is right for you, or if you want to discuss your specific requirements, please contact our Sales Consultants. They will be happy to work with you.